Stago Customer Support

As a world leader in haemostasis, our team of experts is on hand to help your laboratory to deliver the accurate and reliable results in a cost-effective and efficient manner throughout your contract.

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Support

Our technical support teams include a range of experts who are equipped to support the running of your laboratory.

In the field, our engineers and trainers ensure that your equipment is installed and your staff fully trained, as well as helping optimise your haemostasis department for your individual situation and requirements.

For on-demand assistance, our hotline is active 24 hours a day, 7 days a week, and is able to resolve over 80% of queries while on the call, ensuring the minimum disruption to your service.

Call our Hotline on 0800 008 7786.

Training

In addition to providing training at our dedicated training centre, our experts are on hand to assist with scientific studies and specialist questions.

We’re also committed to sharing our knowledge, working with experts from the private and public sectors on a regular basis to provide regular symposiums, accessible both online and in person.

Order Support

With a UK warehouse, we are able to provide fast, disruption-free delivery of reagents and consumables. Standard delivery is made within 24 working hours, while urgent orders placed before 12 noon are delivered the next working day.

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