Job Openings

2018-11-08: Field Service Engineer – London and South West

Stago UK are looking to recruit a Field Service Engineer to cover the North London and South Western territories. The role will involve working within a team of field service engineers and application specialists to ensure planned and reactive interventions are completed in a timely manner. The ideal candidate will be flexible and possess strong customer facing skills. Extensive product training will be provided at our Headquarters in Paris. 
Duties include:

  • Responds promptly to customer needs; Solicits customer feedback to improve service.
    Displays courtesy and sensitivity; Manages difficult or emotional customer situations.
  • Installs and decommissions instruments in accordance with Stago’s specifications.
  • Ability to investigate and troubleshoot complex issues to determine the root cause. Performs
    corrective actions in a timely manner.
  • Adheres to all company policies and procedures for proper operation of Stago’s
  • Autonomously plan and schedule the completion of preventative maintenance to ensure the company’s KPI’s are achieved.
  • To comply with daily administration requirements and spare parts management.
  • Document and record information to be included in the repair records in accordance with company policies and regulatory agencies; Complete administrative tasks correctly and on
  • Observe Health and Safety procedures at all times. Report potentially unsafe conditions and respect patient data confidentiality.
  • Provide backup cover for other territories including other European countries when required. There may also be a requirement to stay away from home for up to 5 days. 

Candidates must also be willing to participate in an “On-Call Support” rota for approximately 1 week in every 4. This may vary when absence cover is needed.
Applicants with industry related experience are desirable but not essential and must have a minimum of 5 years’ engineering experience.
The candidate will also have a minimum HND qualification in Electrical/Electronic Engineering or similar discipline.

If you like the sound of this challenging position please send your CV and covering letter to The deadline for applications is the 25th Nov 2018.